ADL 01 Principles and Practice of Management V2

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ADL 01 Principles and Practice of Management V2
Assignment – A

Question 1. What were the Hawthorne studies? What effect did they have on the
Management practices?

Question 2. What steps can an organisation take to increase the motivational
force for high levels of performance?

Question 3. Explain briefly various Management Functions. What is the basis for
saying that planning is the most crucial management function? Discuss.

Question 4. Explain the MBO Process.

Question 5. Elucidate the relationship between planning and control.



Assignment – B

Question 1. To whom do you think is performance appraisal more significant to
the organization or to the individual? Justify.

Question 2. Comment on the statement “Delegation of authority is the key to
organization”. Discuss the advantages of delegation in the light of this

Question 3. What are the challenges faced by the professional managers in the
contemporary Indian industrial set up?


Case Study
Question 1. What motivational need did Mr. Bansal satisfy for his full-time
Question 2. Discuss the needs with reference to Maslow’s hierarchy of needs.
Question 3. Mr. Bansal achieved significant productivity gains because of a
positive change in employee’s attitude. What motivational strategies did he use
to achieve this success?
Assignment – C

1. Decreasing the role of subordinates in decision-making is known as
(a) Decentralisation
(b) Stabilization
(c) Centralization
(d) Organization

2. Which of the following refers to the flow of information among people on the
same or similar organizational levels?
(a) Diagonal
(b) Upward
(c) Horizontal
(d) Downward

3. Which of the following is a question that needs to be answered in job
(a) What physical and mental tasks does the worker accomplish?
(b) What qualifications are needed to perform the job?
(c) When is the job to be completed?
(d) All of the above.

4. ________ refers to the ability of individuals or groups to induce or
influence the beliefs or actions of other individuals or groups.
(a) Power
(b) Responsibility
(c) Delegation
(d) Discipline

5. Which one management function helps maintain managerial effectiveness by
establishing guidelines for future activities?
(a) Organizing
(b) Planning
(c) Staffing
(d) Leading

6. Which is not a leadership theory?
(a) Trait theory
(b) ERG theory
(c) Contingency theory
(d) Transactional theory

7. Which is an esteem need?
(a) Basic pay
(b) Safety regulations
(c) Prestigious office location
(d) Training

8. What interview is comprehensive, and the interviewer encourages the applicant
to do much of the talking?
(a) Unstructured
(b) Structured
(c) Stress
(d) Directive

9. What are the typical products of job analysis?
(a) Job descriptions and job specifications
(b) Work standards
(c) Work schedules
(d) Desired financial incentives

10. In Basket Technique is used in
(a) Production
(b) Marketing
(c) Training
(d) Accounting

11. Key result areas are usually terms as
(a) Objectives
(b) Missions
(c) Goals
(d) KRAs

12. Which one is not a stage of Group process?
(a) Forming
(b) Norming
(c) Welcoming
(d) Performing

13. MBO was first suggested by
(a) F.W. Taylor
(b) Henri Fayol
(c) Peter F. Drucker
(d) Watson

14. Which managerial function gives attention to influencing and motivating
employees to improve performance and achieve corporate objectives?
(a) Leading
(b) Organizing
(c) Staffing
(d) Controlling

15. Job Evaluation is a technique which aims at:
(a) Establishing fair and equitable pay structure
(b) Analyzing of requirement of updating technology
(c) Assessing safety requirement of jobs
(d) Improving productivity

16. Which is an advantage of decentralization?
(a) Encourages decision-making
(b) Easy to have uniform policy
(c) Greater Control
(d) Decreases complexity of coordination

17. Performance review is done to
(a) Reward work done
(b) Focus on areas requiring improvement
(c) Giving appropriate feed back to individuals
(d) All of the above

18. The general conclusion of the ‘Relay Assembly Test Room Experiments’ was
that employees would work better if the management were concerned about their
welfare and superiors paid special attention to them. This phenomenon was
subsequently labeled as the _________
(a) Relay effect
(b) Hawthorne effect
(c) Behavioral effect
(d) Human effect

19. Which is not a way to overcome the initial resistance to change in
(a) Education and Communication
(b) Group inertia
(c) Participation and involvement
(d) Negotiation and agreement

20. Management of change refers to
(a) Help people to adopt to the change
(b) Changing people
(c) Change the organization structure
(d) Change the top management

21. Requisites of effective supervision are
(a) Technical knowledge of the work
(b) Managerial knowledge
(c) Knowledge of rules & regulations
(d) All of the above

22. According to Herzberg and his associates ______ are job content factors
which lead to job satisfaction?
(a) Motivators
(b) Hygiene factor
(c) Context factors
(d) Physiological factors

23. The establishment of a distinct area, unit of subsystem of an organization
over which a manager has authority for the performance of specialized activities
and results is termed_______
(a) Centralization
(b) Departmentation
(c) Decentralization
(d) Functionalization

24. Democratic leadership is also know as _________ leadership.
(a) Autocratic
(b) Participative
(c) Bureaucratic
(d) Laissez-faire

25. A/an ________ is a vital tool for providing information about organizational
(a) Organizational chart
(b) Functional chart
(c) Organizational model
(d) Functional model

26. Which control principles suggests that managers should be informed about a
problem only when the data shows a significant deviation from established
(a) Management by waling around
(b) Management by objectives
(c) Management by goals
(d) Management by exception

27. Line Managers are:
(a) Supervisors
(b) Staff authorities
(c) Managers with authority to direct operations in their spheres of
(d) Production & Marketing Managers

28. When an employee asks a question or reports a problem to his or her
supervisor, this is an example of which direction of communication?
(a) Grapevine
(b) Lateral
(c) Downward
(d) Upward

29. You have decided to send a message to your supervisor requesting vacation
time. You brainstorm some basic concepts and now must decide how to phrase this
information for your supervisor. You are at which of the following steps in the
communication process?
(a) Sending
(b) Receiving
(c) Encoding
(d) Decoding

30. Group decision-making has certain advantages over individual
decision-making. Which of the following statements is not true with regard to
group decision-making?
(a) It allows pooling of knowledge and information
(b) It’s a source of personnel development
(c) It discourages risk taking
(d) It’s time consuming and costly

31. The idea that workers look for meaning in their work and will actively seek
out new responsibility is most consistent with which of these needs identified
by Maslow?
(a) Safety
(b) Social
(c) Self-actualization
(d) Physiological

32. A manager’s posture during a communication with a colleague is an example of
which aspect of the communications process?
(a) Decoding
(b) Non-verbal behavior
(c) Informal channel
(d) The grapevine

33. The organization chart is a way of showing
(a) How the tasks of an organization are divided and co-ordinated
(b) The informal patterns of communication
(c) The stakeholders who have an interest in the company
(d) The physical layout of the buildings on a site

34. When a manager secures the agreement of a colleague to work on a project in
return for the promise of providing the colleague with some extra remuneration,
what type of power is he or she exercising?
(a) Expert power
(b) Coercive power
(c) Referent power
(d) Reward power

35. ______ spans of management create ____________ structures with many levels
of management.
(a) Wide ; tall
(b) Narrow ; tall
(c) Wide ; unpredictable
(d) Narrow ; flat

36. Which of the following is not one of the steps identified as part of the
controlling process?
(a) Setting performance standards or goals
(b) Measuring performance
(c) Writing the reports
(d) Taking corrective action

37. According to Herzberg, which of the following can be classified as a
(a) Working conditions
(b) Pay
(c) Supervision
(d) Recognition

38. Which of the following refers to changing a task to make it inherently more
rewarding, motivating and satisfying?
(a) Enlargement
(b) Rotation
(c) Enhancement
(d) Enrichment

39. The tendency to place the primary responsibility for one’s success or
failure either within oneself or on outside forces is referred to as
(a) Authoritarianism
(b) Emotional stability
(c) Locus of control
(d) Extroversion

40. ______ is a process whereby companies find out how others do something
better than they do and then try to imitate or improve on it.
(a) TQM
(b) Continuous improvement
(c) Benchmarking
(d) Empowerment
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